Microsoft has responded to criticism of this week’s Xbox Series X “gameplay” reveal, admitting it had set wrong expectations for fans.
The company had teased Xbox Series X gameplay for the special Inside Xbox show, but gameplay was in short supply as Microsoft issued a raft of trailers from third-party publishers and developers.
Microsoft’s Inside Xbox video has 33,000 dislikes on YouTube, and the comments are packed with complaints, with many saying they felt misled. Other Xbox Series X gameplay reveals on Microsoft’s Xbox YouTube channel have seen a similar reaction.
Inside Xbox Presents First Look Xbox Series X Gameplay Watch on YouTube
Responding to a tweet from a fan, general manager of Xbox Games Marketing at Microsoft Aaron Greenberg held his hands up:
“Had we not said anything and just shown May Inside Xbox show like we did last month, I suspect reactions might have been different. Clearly we set some wrong expectations and that’s on us. We appreciate all the feedback and can assure you we will take it all in and learn as a team.”